The beach was excellent at Bravaro when we... We stayed in the Royalton Riviera Cancun chairman suite in the last and the Punta Cana Bavaro chairman suite this time. Royalton Bavaro is an ideal setting for romance, whether it’s a honeymoon, an anniversary, or just a quiet getaway. The craftsmanship was better. We are looking forward to welcome you again in our Hotel and assure you that you will enjoy even superior services and facilities on your next visit.Sincerely,Juan Tuñon General Manager Royalton Bavaro Resort & Spa. It’s more spread along the beach instead or farther back from the beach. Room rates include meals and beverages at onsite restaurants and bars. What a fabulous vacation! Post your vacation selfies, answer emails or binge your favorite series from anywhere at the resort. The Chairman at Bavaro had lot of ants. The New Years Eve party and entertainment was fantastic. Both trips were wonderful. Thank you for choosing us to spend your Christmas holidays with us.I’m glad that you have liked the Entertainment team and the New Year’s Eve party. The room was very nice just not as nice as the RC chairman. With eight restaurants, a lazy river, swim-up bar and casino, the Royalton Bavaro has all bases covered. Enjoy free WiFi, free valet parking, and an outdoor pool. But no worries!!! General_ManagerPUJ, General Manager at Royalton Bavaro Resort & Spa, responded to this review. So now I am in this trip for not even 24 hours and have barely relaxed. This is all assuming that they were trying to solve the problem, I suspect that they did know what the issue was and they didn’t care or want to solve the problem because they continued to deliver the same solution with every room switch. The 2 rooms together are a 2 bedroom suite. Club or no club same people run the hotel and it is below average to put it nicely. We will not be returning to this resort or any other Royalton. We loved the lazy river at Bravaro. Stay at this 4.5-star luxury property in Punta Cana. Luxury Accommodations. View deals for Royalton Bavaro Resort & Spa- All Inclusive, including fully refundable rates with free cancellation. Forget less-is-more – the mantra here is bigger-the-better. We are sorry about the impressions that you may receive about the service from our staff and management; our objective is to provide an excellent service to our visitors and always ensure a quality holiday among our guests. This is a brand new resort on the beach every first-floor room is a swim up. It had dust bunnies and I don’t think the rugs were vacuumed. It was a lot of tv and video games. FYI beach area is small and crowded. Hard Rock Golf Club at Cana Bay is minutes away. We did not ask much else of him, but I was happy to have that done. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The most recent trip was at Bavaro The chairman at RC was larger and seemed more fancy. Of course, there was no rollaway bed. Guests enjoy the kid-friendly amenities. You could not leave any food out or the ants would attack it. Royalton Bavaro is perfect for travelers of all ages. It was like pulling teeth to try and get a reservation. We are just a normal middle class couple but want a good resort. Rooms that are converted into family “hang out” rooms. As well, the beach area itself was covered with seaweed- which caused a very pungent odor- keeping us at the pools most of our vacation- staff attempted to rake up now and then, however it came up too fast to be kept under control. It also was not stocked well. Royalton Bavaro Resort & Spa- All Inclusive is an all-inclusive property. 24 hr Room service, ordered via the TV came quickly and service with a smile wasn’t my favorite- However for convenience, it satisfied. We did not ask much else of him, but I was happy to have that done. Stay connected to friends and family back home with All-In Connectivity™, available at all-inclusive Royalton Luxury Resorts in Cancun. The chairman at RC was larger and seemed more fancy. Casino* Guests enjoy access to an exclusive on-site casino featuring card tables and machine games, so those feeling lucky don’t have to venture far. No coffee cups or silverware, but it had a full kitchen, so that was odd. Enjoy free WiFi, free valet parking, and an outdoor pool. Our butler was excellent at Bravaro (Gregorio). The Royalton could learn a thing or two from their neighboring Spanish chains with regards to customer service. Dinner did not disappoint either- First night we got there too late to have lunch so we had to eat in the buffet… We sat down at the late hour to enjoy grilled lobster, grilled snapper, grouper, lamb chops, steak, shrimp and The list goes on…the ala cart restaurants were top notch as well, Brazilian steak house, seafood, Japanese and a steakhouse that offered a tomahawk ribeye on special- say what?? We extend our sincere apologies for the inconveniences that you had with the service in our property; we continuously train our staff in order to give an excellent service to our visitors.It was a great pleasure welcoming you to Royalton Bavaro. Wait at the pizza window was averaging over an hour to an hour and a half for 3 pies. Enjoy reservation-free dining with chef-curated menus, elegantly styled suites, and award-winning hospitality. Took several attempts to get the bed, sheets, asking for a pillow took a separate attempt because they did not bring it with the sheets. Perfect for up to 8 people and includes # AllInLuxury ® features, such as: oceanfront view, dining table, pool table, kitchen, fully-stocked bar, plus all # DiamondClub ™ amenities! The cons are many — I spent the first day walking back-and-forth to reception checking on our room (four times). Tons of seaweed washing ashore in large masses without warning- not seeming to be caused by time of year or weather. The room was not very clean. Dear Y588sJ,Thank you for choosing us to spend your Christmas holidays with us.We apologize for all the inconveniences experience during your stay with us.I have to recognize that in specific seasons like Christmas and Easter, the family occupation increase significantly and it is very difficult to satisfy all the customers’ requests with the hotel on its full capacity. I’m excited to see how it measures up to the ones we have stayed at already. It’s a long walk to the main area from the beach. The room service at Bravaro was a mixed bag. Ridiculous and illogical. View deals for Royalton Bavaro Resort & Spa- All Inclusive, including fully refundable rates with free cancellation. Your comment is very important to us and has been sent to the Department in charge.We extend our sincere apologies for the inconveniences that you have had with the service in some of our Restaurants; we continuously train our collaborators in order to give an excellent service to our visitors.Thanks for your important comment about the entertainment; we assure you that your observations have been sent to the department in charge.We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit.Best regards.Juan Tuñon General Manager Royalton Bavaro Resort & Spa, This is the version of our website addressed to speakers of English in the United States. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It’s a small space. This is something new to certain Caribbean areas, I’ve noticed. If you tip the wait staff around the pool well enough, they will pay attention to you. It was like pulling teeth to try and get a reservation. This is a walk though of a luxury room and then into a 1 bedroom diamond club presidential Jacuzzi suite. We plan to stay at other Royalton later this year. We travel 3-4 times per year to different destinations and this is the first time we have encountered so many things wrong that the only description comes to mind without using angry language or profanities is simply ridiculous. Candid photos and videos their neighboring Spanish chains with regards to Customer service training also. Binge your favorite series from anywhere at the Royalton Bavaro resort & Spa- all Inclusive is an amount. 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